touchchip fingerprint software for windows 10

When I originally installed the sensor, it was plug and play under the Windows 10 2004. I did a google search for an Authentec website and an Eikon website, but I couldn't find The link you sent was about Authentec Truesuite, which I never had installed, so that didn't help. I asked windows update to scan for drivers, and it couldn't find any. Windows couldn't find any drivers on the computer. I tried scanning in each of the folders that had files copied from the functioning laptop. I tried having windows scan for drivers on the computer- it couldn'tįind any, even after I copied the ones from the functioning laptop. The drivers from the working laptop don't work on the non-functioning one. Both the laptop that works with the scanner and the one that doesn't are running 20H2.

Thoroughly research any product which is mentioned here before you decide to download and install it. Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The page appears to be providing accurate, safe information. Have you tried manually searching the PC for drivers?Įnsure you’re connected to the internet to download the drivers automatically. Which Windows 10 build are you running - 1903, 1909, 2004 or 20H2 (Oct 2020)?Īs the scanner is an external device & isn’t inbuilt then visit the manufacturer’s website for the driver or check to see if there are any generic drivers available from Microsoft. Hello, I’m Virginia an independent advisor with 20 years of expertise in fixing my own & friends’ PC problems. The laptop which works with the Eikon also shows no Windows Compatible Camera.Īny suggestions? I did a search for updated drivers and came up empty. It still shows up under other devices, no driver, and still is not recognized for Windows Hello. I copied these into the properĭirectories on the non-functioning laptop, but that didn't change things. Under properties, it shows 5 files for the driver. It recognizes the Eikon, shows it under Biometric devices in Device Manager, that it is functioning properly. The other laptop was upgraded using an in-place upgrade to 20H2.

It also tells me there is no Windows Hello compatible camera installed, whereas before under

Windows Hello under settings says there is no compatible fingerprint reader installed. Windows was unable to find a driver for it. The Eikon fingerprint reader I have no longer shows up in Device Manager as a Biometric Input device- instead it shows up under Other Devices, with a yellow warning triangle I just did a clean complete install of Windows 20H2 on one.

Touchchip fingerprint software for windows 10